Have you installed all the Imail patches? I think there is a patch for
version 6 that addresses this issue.
David Daniels
System Administrator
Starfish Internet Service
[EMAIL PROTECTED]
"Clicking my fingers to the bone"
----- Original Message -----
From: "Tianna Thomas" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, April 12, 2001 2:43 PM
Subject: [IMail Forum] Intermittent SMTP issues w/outlook & IMail 5.0
> Hi, I've got a unique problem and I was hoping someone could give me a
clue
> what the deal is.
>
> I have a number of customers who are experiencing intermittent outgoing
mail
> issues. Outlook will popup the username and password box (no error
message
> given) and will not send the mail to the server. This doesn't happen
every
> time they try to send, just several times over the last few days. We've
got
> the server set to require SMTP authentication, so they HAVE to have a
> password to send, but it's been working fine for over a month now.
>
> I can log into the browser interface for ANY of these customers and
> everything works just fine, so it leads me to believe that there is some
> issue between the client and the server, however, the fact that it's
> intermittent and random has me very confused.
>
> I'm experiencing the issue myself and know for a fact that my client
> settings are right. They're the same settings I've had for months. Has
> anyone seen anything like this?
>
> Thanks,
>
> Tianna Thomas
>
>
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