Hi,

The problem was simple - there is a gaping hole in the documentation for 
setting up the external database. That combined with my stupidity 
(inexperience!) in not realizing the effect of making the text fields char 
instead of varchar. That meant that the spaces were being added to the paths.

Two things helped me figure it out. Firstly there was an obscure reference 
to a similar problem in the Knowledge base and secondly the logging 
referred to the file that couldn't be created was enclosed with an opening 
bracket and no closing bracket. That indicated to me the log was either 
truncated (unusual!) or the file that was being created did include spaces 
in the path.

Like most of the help offered in this list (and very much appreciated BTW), 
the problem seemed to me to be related to permissions and much time was 
wasted by me following those checks <sigh>.

At 00:46 7/06/2001, you wrote:
>Glen,
>
>If Dave's method works, great!
>
>As for the other accounts that have this error, by any chance do they all
>end with an 'h'?
>
>Daniel Donnelly
>________________________________________________________
>
>
>----- Original Message -----
>From: "Glen Harvy" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Tuesday, June 05, 2001 6:58 PM
>Subject: Re: [IMail Forum] Lock fail
>
>
> > At 23:24 5/06/2001, you wrote:
> > >Glen,
> > >
> > >Were you logged in as 'Administrator' when you installed IMail?
> >
> > Yes.
> >
> > >What version
> > >of NT and what Service Pack are you at?
> >
> > MS W2K Advanced Server SP2
> >
> > >Does the problem occur on another account?
> >
> > Yes.
> >
> > >Daniel Donnelly
> > >________________________________________________________
> > >
> > >----- Original Message -----
> > >From: "Glen Harvy" <[EMAIL PROTECTED]>
> > >To: <[EMAIL PROTECTED]>
> > >Sent: Tuesday, June 05, 2001 6:34 AM
> > >Subject: [IMail Forum] Lock fail
> > >
> > >
> > > > Hi,
> > > >
> > > > I am just setting IMail up for the first time and have created a user
> > > > called glenh.
> > > >
> > > > IMail is receiving mail OK but I keep getting the following error:
> > > >
> > > > "ERR mail.cooeeonline.com Lock fail
> > >(C:\IMail\mail_cooeeonline_com\Users\glenh"
> > > >
> > > > I can't find any help in Knowledge base or documentation.
> > > >
> > > > Any ideas please...
> > > >
> > > > Glen.
> > > > --------------------------------------------------------------------
> > > > AQUARIUS Communications for all your Internet needs
> > > > voice(02)9977-3788       fax(02)9977-3844
> > > > http://www.aquarius.com.au  mailto:[EMAIL PROTECTED]
> > > >
> > > >
> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > to be removed from this list.
> > > >
> > > > An Archive of this list is available at:
> > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > >
> > >
> > >
> > >Please visit http://www.ipswitch.com/support/mailing-lists.html
> > >to be removed from this list.
> > >
> > >An Archive of this list is available at:
> > >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
> > Glen.
> > --------------------------------------------------------------------
> > AQUARIUS Communications for all your Internet needs
> > voice(02)9977-3788       fax(02)9977-3844
> > http://www.aquarius.com.au  mailto:[EMAIL PROTECTED]
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
>to be removed from this list.
>
>An Archive of this list is available at:
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Glen.
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