Thanks for your help. I didn't think the external DB would have had 
anything to do with it - that's why I didn't mention it <sigh>.



At 00:20 8/06/2001, you wrote:
>Glen,
>
>Glad to hear it was simple! You email did not have much info to go on and
>there was no mention of external DB, so it did not enter my mind that might
>be part of the cause. If you had mentioned that, I might have been more
>help. Last I checked, the docs for an external DB did show the size and
>types for all the fields. Oh, I see now that it does indicate only 'text'
>(in the old stuff, guess I need to find the latest and check that). Maybe
>your problem will be added to KB...
>
>Daniel Donnelly
>________________________________________________________
>
>
>
>----- Original Message -----
>From: "Glen Harvy" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Wednesday, June 06, 2001 7:25 PM
>Subject: Re: [IMail Forum] Lock fail
>
>
> > Hi,
> >
> > The problem was simple - there is a gaping hole in the documentation for
> > setting up the external database. That combined with my stupidity
> > (inexperience!) in not realizing the effect of making the text fields char
> > instead of varchar. That meant that the spaces were being added to the
>paths.
> >
> > Two things helped me figure it out. Firstly there was an obscure reference
> > to a similar problem in the Knowledge base and secondly the logging
> > referred to the file that couldn't be created was enclosed with an opening
> > bracket and no closing bracket. That indicated to me the log was either
> > truncated (unusual!) or the file that was being created did include spaces
> > in the path.
> >
> > Like most of the help offered in this list (and very much appreciated
>BTW),
> > the problem seemed to me to be related to permissions and much time was
> > wasted by me following those checks <sigh>.
> >
> > At 00:46 7/06/2001, you wrote:
> > >Glen,
> > >
> > >If Dave's method works, great!
> > >
> > >As for the other accounts that have this error, by any chance do they all
> > >end with an 'h'?
> > >
> > >Daniel Donnelly
> > >________________________________________________________
> > >
> > >
> > >----- Original Message -----
> > >From: "Glen Harvy" <[EMAIL PROTECTED]>
> > >To: <[EMAIL PROTECTED]>
> > >Sent: Tuesday, June 05, 2001 6:58 PM
> > >Subject: Re: [IMail Forum] Lock fail
> > >
> > >
> > > > At 23:24 5/06/2001, you wrote:
> > > > >Glen,
> > > > >
> > > > >Were you logged in as 'Administrator' when you installed IMail?
> > > >
> > > > Yes.
> > > >
> > > > >What version
> > > > >of NT and what Service Pack are you at?
> > > >
> > > > MS W2K Advanced Server SP2
> > > >
> > > > >Does the problem occur on another account?
> > > >
> > > > Yes.
> > > >
> > > > >Daniel Donnelly
> > > > >________________________________________________________
> > > > >
> > > > >----- Original Message -----
> > > > >From: "Glen Harvy" <[EMAIL PROTECTED]>
> > > > >To: <[EMAIL PROTECTED]>
> > > > >Sent: Tuesday, June 05, 2001 6:34 AM
> > > > >Subject: [IMail Forum] Lock fail
> > > > >
> > > > >
> > > > > > Hi,
> > > > > >
> > > > > > I am just setting IMail up for the first time and have created a
>user
> > > > > > called glenh.
> > > > > >
> > > > > > IMail is receiving mail OK but I keep getting the following error:
> > > > > >
> > > > > > "ERR mail.cooeeonline.com Lock fail
> > > > >(C:\IMail\mail_cooeeonline_com\Users\glenh"
> > > > > >
> > > > > > I can't find any help in Knowledge base or documentation.
> > > > > >
> > > > > > Any ideas please...
> > > > > >
> > > > > > Glen.
> > > > >
> > --------------------------------------------------------------------
> > > > > > AQUARIUS Communications for all your Internet needs
> > > > > > voice(02)9977-3788       fax(02)9977-3844
> > > > > > http://www.aquarius.com.au  mailto:[EMAIL PROTECTED]
> > > > > >
> > > > > >
> > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > > > to be removed from this list.
> > > > > >
> > > > > > An Archive of this list is available at:
> > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > > > >
> > > > >
> > > > >
> > > > >Please visit http://www.ipswitch.com/support/mailing-lists.html
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> > > > >An Archive of this list is available at:
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> > > >
> > > > Glen.
> > > > --------------------------------------------------------------------
> > > > AQUARIUS Communications for all your Internet needs
> > > > voice(02)9977-3788       fax(02)9977-3844
> > > > http://www.aquarius.com.au  mailto:[EMAIL PROTECTED]
> > > >
> > > >
> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > to be removed from this list.
> > > >
> > > > An Archive of this list is available at:
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> > > >
> > >
> > >
> > >Please visit http://www.ipswitch.com/support/mailing-lists.html
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> > >
> > >An Archive of this list is available at:
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> >
> > Glen.
> > --------------------------------------------------------------------
> > AQUARIUS Communications for all your Internet needs
> > voice(02)9977-3788       fax(02)9977-3844
> > http://www.aquarius.com.au  mailto:[EMAIL PROTECTED]
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
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> >
>
>
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Glen.
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