>Greetings, > >I have one client (7 users) who all receive the following >error upon attempting to send mail via Outlook or Outlook >Express:
>"Your server has unexpectedly terminated the connection. >Possible causes for this include server problems, network >problems, or a long period of inactivity. Protocol: SMTP, >Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F >They have "My server requires authentication" checked in >Outlook. They are using DSL to connect their workstations. Are they using Norton Antivirus or another anti-virus package that incorporates email scanning? We had a similar problem with a customer that periodically stopped them retrieving mail from POP3 accounts. They received a similar "time out" message but for the POP3 protocol. Disabling Norton Antivirus mail scanning resolved the problem. -Nathan Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
