>Perhaps there are list members like myself that are evaluating IMAIL for
>company use. Regarding negative comments regarding IMail file attachments,
>can you folks give us some positive feedback as to whether you think this is
>a problem eventually correctable with the right knowledge and configuration
>or is it all up to Ipswitch? Or is there just too little information to pass
>judgement?
This list, like many support-type lists, will often show the negatives
better than the positives (IE, people are more likely to say "Here's my
problem, how do I fix it?" rather than "I'm using such-and-such a feature,
and it's working correctly."). So do keep that in mind.
There are several different web attachment issues. The only one that I
have experienced myself is the one where E-mails viewed in web messaging
will occasionally have attachments that either appear as "garbage", or for
some other reason can't be downloaded. The problem seems to be complex
MIME types that are not handled properly. MIME segments can get very
complex, and it isn't always easy to decode complex MIME segments.
For example, if you forward and E-mail, most mail clients will send a new
E-mail that has the contents of the original E-mail. This E-mail will
typically have MIME segments identical to the original. However, Outlook
supports "message-within-a-message" setups where you can forward an E-mail
as an attachment. If the original E-mail contained an attachment, you now
have an attachment (the one from the original E-mail) within another
attachment (the forwarded E-mail). In a case like this, web messaging
might miss the second attachment.
I typically see this happen with E-mail that are forwarded from Hotmail or
Yahoo, where the accounts are set up to forward the E-mail in this complex
way. So it typically happens with the "Hah hah this is really funny, it's
not a virus" type E-mails with weird attachments.
-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail. http://www.declude.com
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