Hi,

I think it would be great if an Imail tech support person would help on
this list.  I'm on the one for Vircom RADIUS, and their tech support
people on on there all time.

Thanks,
Andy Baldwin

[EMAIL PROTECTED]
http://www.thumpernet.com 
315-282-0020

Monday, December 03, 2001, 4:58:55 PM, you wrote:

TH> <$.02>
TH> As I see it, IPSwitch took themselves out of the game by not replying to
TH> emails on this this (I won't even address the tech support issue because I
TH> have always received my tech support from this list).  If IPSwitch wants
TH> back into the game, I don't think anyone on this list would mind if they
TH> started replying to posts and offering support, as long as it is done
TH> honestly and openly.  This includes letting everyone know who you are,
TH> accepting the criticism of issues, and being genuinely helpful.  I would
TH> hope that most people on this list would be forgiving to IPSwitch in the
TH> name of improving their own mail servers.
TH> </$.02>

TH> Todd

TH> -----Original Message-----
TH> From: [EMAIL PROTECTED]
TH> [mailto:[EMAIL PROTECTED]]On Behalf Of Rick Peacock
TH> Sent: Monday, December 03, 2001 3:00 PM
TH> To: [EMAIL PROTECTED]
TH> Subject: [IMail Forum] Imail, Declude, AV


TH> First, I should clarify that Scott did NOT say that he contacted the CTO.
TH> That was Roger Heath. My sincere apologies for the misunderstanding. I had
TH> lumped Roger and Scott in with the "Pro-Delude" crowd which seemed to be
TH> flaming a product and company I have trusted for many years.

TH> I think that everyone will agree that not every solution works for every
TH> customer. Delude obviously has had great success for many years, providing a
TH> service not available before now. Some people will continue to use Delude,
TH> while others will switch to ImailAV. Each has its pros and cons. I know that
TH> we will use the Imail AV, because it was built by IPSwitch and runs with
TH> Symantec, a world leader in AV.

TH> There is a severe lack of good business in this world, and IPSwitch has
TH> always done good by me. When I find a company that works for me,and with me,
TH> I stick by them . As I said earlier, I don't know Delude, or ever heard of
TH> it before now. I am just defending IPSwitch, as they are unable to defend
TH> themselves (See the "Harry Sack's Brother?" emails - just as snide as I have
TH> been). Anyone defending IPSwitch is suddenly "under suspicion".

TH> Perhaps there will come a time when IPSwitch can respond to our posts here
TH> just as we do. Until then, I will defend IPSwitch, not for personal gain,
TH> but for professional pride.

TH> Rick




TH> Please visit http://www.ipswitch.com/support/mailing-lists.html
TH> to be removed from this list.

TH> An Archive of this list is available at:
TH> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/


TH> Please visit http://www.ipswitch.com/support/mailing-lists.html 
TH> to be removed from this list.

TH> An Archive of this list is available at:
TH> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/


Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Reply via email to