Your timeout isn’t due to the mail server; it is due to the connection type: Dialup Modem users

 

We have 2 BSD mail servers here running for 2 companies that we acquired. We get calls like the one you stated all the time, the only solution is to increace the timeout in the mail client or delete the message for them from there account. Oddly enough it only seems to happen with the BSD mail servers tho.

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