Jason,

While bounces are always expected on large lists due simply to address
abandonment, 10% is on the high side.

> *could* this have anything to do with my server config (relay, etc.)
> (i.e., could I be blacklisted)

Dunno, you tell us:

http://www.dnsstuff.com/tools/ip4r.ch?ip=63.230.118.51

You are listed in several places and need to clean these up.

> Also, for those of you that have e-mail lists, do you have add-on
> software to help manage things like this (cleaning the list of
> undeliverables), subscribe and unsubscribe, and anything else you do
> (and what would that be?)?

Why  don't you fix your mail server and then see if bounce handling is
necessary or appropriate.

Sandy


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