Lee: I think earthlink blocks smtp except thru their servers. See if he can authenticate using a different ISP on his laptop.
Tom ----- Original Message ----- From: "Lee Griffin" <[EMAIL PROTECTED]@varsitycontractors.com> To: <[EMAIL PROTECTED]> Sent: Wednesday, April 24, 2002 2:14 PM Subject: [IMail Forum] Authentication problems > I have a user who is using a vaio laptop. He is virtually the only user > having problems. His connection to the internet seems fine. He can ping our > imail server. He connects via a local area network from his office and > dials up through earthlink on the road. His e-mail client is Microsoft > Outlook. He never loses his connection to the internet, but randomly looses > the ability to authenticate to the mail server. Any ideas? Thanks. > > Lee Griffin > IT Support Analyst > Varsity Contractors, Inc. > Tel:208.232.8598 ext 365 > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
