Have them re-enter their POP3 and SMTP server. Norton sometimes adds the pop 127.0.0.1 and changes the login name once you enable e-mail scanning.
Marc ----- Original Message ----- From: "Shannon Wallace" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, May 05, 2002 12:22 PM Subject: [IMail Forum] SMTP auth and Norton Antivirus > Have a client that just purchased Norton Antivirus 2001. When ever they try > and set up Norton's email scan and have SMTP authorization enabled in > Outlook it will just keep asking for a password and username whenever they > need to send a message. If they disable Norton's email scan then SMTP > authorization works fine. > > IMail version is 6.06 > > Right now I have them as a trusted ip address so they can send mail, but > this is not a permanent solution. Has anyone run into a similar problem? > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
