if you click the advanced button (by the checkbox "outgoing server requires authentication") and put their username and password in there - you should be all set - by default, outlook uses the same username and password as pop account and norton changes that to the funky thing it uses to prescan your mail..
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Shannon Wallace Sent: Sunday, May 05, 2002 12:22 PM To: [EMAIL PROTECTED] Subject: [IMail Forum] SMTP auth and Norton Antivirus Have a client that just purchased Norton Antivirus 2001. When ever they try and set up Norton's email scan and have SMTP authorization enabled in Outlook it will just keep asking for a password and username whenever they need to send a message. If they disable Norton's email scan then SMTP authorization works fine. IMail version is 6.06 Right now I have them as a trusted ip address so they can send mail, but this is not a permanent solution. Has anyone run into a similar problem? Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
