You're really beating a dead horse on this one.. but here's the text book
answer for you:

http://support.ipswitch.com/kb/IM-19981216-CK02.htm


~Rick

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rich Lincoln
Sent: Thursday, June 27, 2002 3:13 PM - MGMT.TV
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] problems with users connecting to webmail


John

I know about that...what I am talking about is when the user goes and puts
the url in his
web browser and it comes back just like it was an invalid address...which of
course it isnt......

Rich

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff
Sent: Thursday, June 27, 2002 2:37 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] problems with users connecting to webmail


I just had an user with AOL as his ISP called stating he was having
problems.

I gently explained that the problem was with the way AOL assigns and
configures their IP address, and that when he changes to a different
page, his session configuration has changed. I also explained that there
is a work around to allow him to connect, but that we view that as a
security risk, and therefore elect not to allow that.

When I explained it to him like that, he was very understanding that we
are taking steps to secure his e-mails.

11:36 PDT 06/27/02

John Tolmachoff
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Eric Shanbrom
Sent: Thursday, June 27, 2002 10:03 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] problems with users connecting to webmail

yup.

http://support.ipswitch.com/kb/IM-19981216-CK02.htm

Eric S
----- Original Message -----
From: "Rich Lincoln" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, June 27, 2002 12:37 PM
Subject: [IMail Forum] problems with users connecting to webmail


>
> Has anyone run into this issue?
>
> We use WebMail. We have our sales staff who have AOL and other ISP
accounts.
> When they attempt to connect
> to mail via the web they get the message "the page cannot be
> displayed"......I verified that
> webmail is up and running. Now this seems to happen more in the
western
part
> of the U.S. more
> than anywhere else......
>
> Any help or insight would be greatly appreciated.
>
> Rich
>
> ---
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>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
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>
> Please visit the Knowledge Base for answers to frequently asked
> questions:  http://www.ipswitch.com/support/IMail/
>


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