yes, this is a public list, But I think it is appropriate to contact people off list.
This is a place for people to come to get advice, answers, and come into contact with others with similiar/same issues. I think it is up to the individuals on the list wether or not they want to be contacted privately. If you don't want to be, that's fine. Andy ----- Original Message ----- From: "Guy Isabel" <[EMAIL PROTECTED]> To: "IMail Forum" <[EMAIL PROTECTED]> Sent: Saturday, October 19, 2002 7:36 PM Subject: Re: [IMail Forum] [OT]NT4 vs Win2000 > Wayne, > > I received your reply and I kind of understand why you wanted to send it to > my personal address. However, I think it is best to keep IMail-related > discussions public -- even at the possible cost of entailing negative > comments from others. The IMail Forum is a *public* discussion list and we > all benefit from people posting their positive or negative findings about > IMail Server. > > I also understand that you are dissatisfied with Ipswitch Support as you > stated in your message to me. Several Forum members have expressed the same > feeling but it seems to me that the best way to have this situation remedied > is to post to the list, preferably using language that is not abrasive, so > that the Ipswitch staff -- who informally monitor this list -- are aware of > concerns regarding support in the context of paid Service Agreements. > Writing directly to me about this issue is not all that useful in informing > Ipswitch of your predicament or wishes and, in my view, is uncalled for. > > Let's remember that the IMail Forum is a technical discussion list for > professional [I]mail administrators, as opposed to some form of IRC chat > room where one can elect to go off-channel to conduct personal discussions. > (Even then, it is considered polite to ask first if the recipient wants to > "chat" privately.) > > None of the above should be construed as being voluntarily harsh, even > though it may be perceived as such. I simply wanted to convey the idea that > most of us strive to keep the IMail Forum an attractive and informative > place to discuss technical issues related to IMail. > > Regards, > > Guy > P.S. I shall post only my reply to the Forum so that your original e-mail > sent directly to me does not show up. However, please refrain from writing > directly to members of this Forum unless you have been expressly told that > you may. > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
