user is low-tech, no frills dialup at home. He went to his friend's house and tried the friend's webmail and got the same error, similar setup there. I don't want to walk users through reg. settings over the phone of at all possible.... half can't create a simple DIALER... I don't WANT to know what damage they'd do in the registry.....Dr TCP huh? hmmm.. have to look into it. Funny how we haven't had this type of complaint before.
Paul ----- Original Message ----- From: "Eric Shanbrom" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, October 29, 2002 8:48 PM Subject: Re: [IMail Forum] webmail issue? > Is he on a dial-up at home? We have seen this happen and the only thing we > found that helped was to optimized the user's MTU (for 95/NT/2000 or > IPPacketSize for 98/ME/XP) settings for modem use. Most windows OS's will > set this to 1500 which if fine for a LAN. Dial-up should be considerably > lower (576 is the recommended setting). There is a utility available called > DR. TCP that will check, recommend, and set it for you rather than having > them mucking around in the registry. > > Let me know if this helps. It has in most cases. > > Eric S To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
