STATUS Moving the image directory to an IIS server appears to have resolved both problems. We opted to install the images into a new virtual host on an existing IIS server rather than kludge this one up. The performance gains are so significant that I'm actually glad these errors prompted me to make the change. Nonetheless, it is disappointing that this is necessary; introducing additional opportunities for failure. I hope to see iwebmsg receive some performance enhancements in future releases.
Dave Ron Hornbaker wrote: > > > My new installation of KillerWebMail templates is exhibiting regular > > problems in IE, but not Netscape. With each screen refresh, icons > > randomly fail to load. However, if I waive my mouse over the "bad > > image" placeholder, the image appears. > > > > Also, the lefthand and bottom frames occassionally produce an IE error, > > "The page cannot be displayed." > > > > I have followed the recommendations of Knowledgebase article > > KW-20021001-DM01 by replacing "KWMImages/" in file > > config_ImagesPathRegular.cgi with the full path to my webmail server, > > "http://webmail.mydomain.com/KWMImages/"; (IMail webmail service is on > > port 80), but this has had no effect on the disappearing icons. > > Sounds like you're trying to serve the images from iwebmsg, instead of > from IIS. Putting in a full path to the webmail system is no different > from the default relative path ("KWMImages/"). IIS will cure the red-X > (bad image) disease in all cases. If you want to keep both the web > messaging templates and the images on port 80 to avoid firewall issues on > the client side, then put the KWMimages directory on a different IIS > server. > > :: Ron Hornbaker, President/CTO > :: http://humankindsystems.com - Ipswitch Premier Partner > :: http://AnswerTrack.com - eCRM email tracking & routing > :: 1-888-952-4888 or [EMAIL PROTECTED] > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ -- David M. Delbridge President & CEO Circa 3000 ColdFusion Hosting http://www.circa3k.com 775-832-2445 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
