Brian,

That domain might have blacklisted you for some reason or they could be
rejecting your mail because of few DNS issues. Many mail servers are
becoming very strict on RFC's. See below:
http://www.dnsreport.com/tools/dnsreport.ch?domain=richmond.com

You need to set up a reverse DNS entry, accept mail from null "<>" senders,
and fix the server greeting.

I believe the ***0****2****0**** greeting is a Cisco PIX "SMTP fixup"
option. You may want to search the archives for "Cisco" or "PIX". This will
need to be disabled to correct the greeting. I'm sure some one on the list
may have a more definitive answer on this.

-Patrick




> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brian
> Cunningham
> Sent: Wednesday, November 27, 2002 5:54 PM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Undeliverable to One Domain
>
>
> We have a user who discovered that he, and we, can't send email to one
> particular domain.
>
> All messages come back as undeliverable due to unknown users.  Moreover,
> the header always comes back as the postmaster from our domain not the
> domain in question.
>
> We've checked to see if there is an issue with us having a host alias
> set up as the domain in question, we've been through our dns to check to
> see if there are problems there, and we've even checked the support at
> the domain itself to see if they're having problems on their end.
>
> Bottom line:  We can send email to the problem domain from anywhere else
> except our Imail system.  And it just seems to be this one domain that's
> the issue.
>
> Has anyone ever seen this issue?  If so, what was the solution (if any).
>
> Thanks.
>
> b

---
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