Good luck!  Typically they block port 25 to control outbound spam.  You will
probably have to use the ISPs mail server for outbound delivery.

Bill

-----Original Message-----
From: brain_damaged [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 29, 2002 9:29 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] ARGHHHHHHHHHh smtp auth fails but no error
logs anywere


thanks.
I can NOT telnet to our mailsever on port 25.
So now guess wehave to get the providers to unblock it ?

Thanks
Mark

>Have you tried to telnet to the SMTP port on you mail server from a dial-up
>connection?  If you can ping the mail server but not telnet to port 25,
most
>likely the ISP is blocking outbound SMTP.
>
>Bill
>
>-----Original Message-----
>From: brain_damaged [mailto:[EMAIL PROTECTED]]
>Sent: Friday, November 29, 2002 8:55 AM
>To: [EMAIL PROTECTED]
>Subject: [IMail Forum] ARGHHHHHHHHHh smtp auth fails but no error logs
>anywere
>
>
>I am at the end of my rope.
>We are moving the users over to uunet/qwest/aleron dialup numbers.
>Users can receive email but not send. Just hangs there.  ERror displayed
is:
>Account mailserver.florida-wireless.com server:"
>mailserver.florida-wireless.com" Protocol SMTP Port 25 , secure (ssl) no
>socket error 10060 error number 0x800CCC0E.
>Nothing in the KB on that error number.
>
>I tried from two different aleron numbers to send email. Same issue. Hangs
>there and gives that error.
>
>I dialed into a different local ISP and can send out fine with outlook
>express setup as
>incoming/outgoing servers : mailserver.florida-wireless.com
>accountname- [EMAIL PROTECTED]
>checked the requires smtp auth box.
>settings are use my incoming mailserver settings.
>
>I checked the KB. I saw the article about the cicso inspect info. We don't
>have any of that in ours.
>
>I have tried changing every setting one way or another. I checked disable
>smpt auth reporting and the other one also. I tried using IP numbers
instead
>of the domain names for the mailserver.
>
>THere is nothing in any logs as to an error for failure on user/password or
>anything.
>
>I tracert from the dialup machines and finds the mailserver. I did a ping.
>comes back with proper IP.
>Dnsstuff shows the right mx records for our domain.
>
>I have two IMGATE machines infront of our servers.
>SEtup is IMGATE--WEbshield--Imail. The logs on the IMGATE and WEbshield
show
>no errors either.
>
>The only IPs in our relay for our our IPS given to us by bellsouth.
>
>I removed send thru gateways, I unchecked the SSL ability boxes. 
>
>This domain is hardwired to an IP. NOt a virtual
>
>setup is official hostname is florida-wireless.com 
>alias is mailserver.florida-wireless.com
>
>I am at a lost. What can be going wrong ? what is setup wrong ?
>HELP please !!!!!!!!!!!
>mark
>
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>
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