Once again, thanks for the quick reply.... We have good relationship with AOL... We weren't expecting the blockages and didn't think in advance... In the past we have 'cleared' our servers with them.
This is a new server. We are migrating from Post.Office servers to our Imail installation (which we really like).... We have moved some of our users to the new product and they all like it. We have one new customer with 100,000 users that will be migrating to it (most are e-mail forwarding and no storage).... I have moved the 'process' that bothered the ISPs including AOL to our other servers that are clear (mature) with AOL and others and we will now explore why the new IP triggered their spamming filters... On another note..., we have purchased Declude Virus and F-Prot and also Killer Web Templates...., both of which we really like. I was thinking of adding Declude Anti-Spam to the list of features for our domain users and wanted to know if there were any drawbacks? Is it easy to install/program? Are there any other add-ons that we should consider? Thx MB -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott Perry Sent: Saturday, December 07, 2002 6:22 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Changing IP >We used the IMail server for sending some 40,000 messages. This is the >second month..... 9,000 users are on AOL...., several hundred at >Earthlink... With 9,000 users on AOL, you'll probably need to be very careful to get the mail to all of them without AOL dropping the E-mail (or blocking you). >We thought (think) we are not a relay server > >How do I verify that we are not a relay server? Our SMTP Security >settings are Relay mail for and it has two other of our machines >216.112.68.86 and 216.112.68.115.... That is the correct way to do it. Just so long as 216.112.68.86 and 216.112.68.115 don't relay either, you should be fine. The only other way that a spammer could send mail through would be using the "% hack", but I believe that only applies if IMail is acting as a gateway for another domain, and some other condition applies (and, I don't think that AOL checks for that). >I did change the IP as I didn't want other mail blocked. That is a good short term solution, but isn't going to work in the long term. AOL -- for some unknown reason -- decided to block your IP. Now that you are using a different IP, unless you change your sending habits in some way, they will likely detect whatever they previously detected and start blocking you again. But, if you changed the IP to another IP on the same Class C, you could have a worse problem. If they see that after they blocked IP#1, IP#1 stopped sending them spam but IP#2 (in the same Class C range) started up again, they could ban your whole IP range (note that when I say 'spam', I'm just referring to their view, based on whatever they detected). Do you know that they have you listed as an open relay, and that it isn't some other problem? >Please give me your thoughts and is there a way to test my machine to >see if it is in fact relay free? You can try http://www.abuse.net/relay.html . Have you looked at the http://postmaster.info.aol.com site? There, they have all the public information about their spam detection (they also have a confidential spam detection program that they do not disclose information about, however). -Scott --- Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. http://www.declude.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
