Emailed tech support at Imail and they said they are aware of this issue and R&D is working on a fix and resolution for this issue.
Keith -----Original Message----- From: Keith Johnson Sent: Monday, December 30, 2002 12:23 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Browser/FTP Issues Just confirmed this to be an issue (with me), I turned off Imonitor.exe and I was able to get to the Internet. Still no fix though for Imonitor usuage. Keith -----Original Message----- From: Keith Johnson Sent: Monday, December 30, 2002 11:41 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] Browser/FTP Issues I believe I have found a symptom of what is going on but unsure where to proceed (maybe open case with Imail or turn off Imonitor). I did a netstat -an and noticed that Imonitor has taken over virtual all ports from 1024 to 5000. This makes since why I can't open a connection to the Internet, ftp, telnet, etc. since there is no more virtual ports available to use. Has anyone seen Imonitor.exe take over all these ports? They are all sitting in close_wait status and not being released. Thanks for any aid!! Keith -----Original Message----- From: Dev [mailto:[EMAIL PROTECTED]] Sent: Friday, December 27, 2002 6:15 PM To: Keith Johnson Subject: Re[6]: [IMail Forum] Browser/FTP Issues As a test to hopefully narrow the issue, I might try creating a second local user account (with full admin privileges, of course). When the connection bombs, log off as "Administrator" and log on as your newly-created account. If connectivity is restored, that would tend to confirm a "logged-on user account" issue, and time to look closely at what is happening to the network settings in the Administrator hive. If the connection remains hosed under the new logon, at that point my advice to you is to start drinking heavily. <grin> Dev -------------- Dev Anand MCSE,CCNA,A+ Network Manager Biomorphic VLSI, Inc. Westlake Village, CA 91362 dev_at_biomorphic.com pcpro_at_vcnet.com >>That's really strange. > I know, it has me bewildered >>Nevertheless, from your >>description it definitely seems that it is only the "logged-on user" >>internet settings that are getting hosed after 72 hours. Everything >>that runs as a service (or system account) appears unaffected. > You are correct, all inbound connections to this server through its outside public > NAT address works great all the time. However, after 72 hours all Layer 3 protocols stop working inside out >>Have you had a chance to perhaps narrow the issue by >>logging on as another administrative user when it is >>hosed and seeing if connectivity is restored? > Currently I log in using Terminal Services as the administrator (Win2K member server, not running Active Dir Services). However it acts the same under term services or console. >>Another question: Do the settings get lost logged on as >>a Domain Admin, or just logged on as the admin of the >>local machine? > This is a member server (stand alone machine) not part of a domain. > Dev >> Try this: >>>With the box hosed, (re-)run the Internet Connection >>>Wizard (IE.Tools.InternetOptions.Connections.Setup). >>>This should (re-)configure your logged-on user >>>connection settings. >> I attempted this several times with no success, still gives me page can't be displayed >>>That should fix the problem without rebooting, at least temporarily. >>>Why it keeps "losing" its settings I have no idea. Have you done >>>anything creative with Group >>>Policy? :) >> No changes made to Group Policy or any other settings, I really appreciate your thoughts though >> Friday, December 27, 2002, 6:43:56 AM, you wrote: KJ>>> Does anyone else have any ideas on this issue, thanks for the aid. KJ>>> Keith KJ>>> -----Original Message----- KJ>>> From: Keith Johnson on behalf of Keith Johnson KJ>>> Sent: Thu 12/26/2002 4:13 PM KJ>>> To: [EMAIL PROTECTED] KJ>>> Cc: KJ>>> Subject: RE: [IMail Forum] Browser/FTP Issues KJ>>> >So, Imail has no problems sending out normal user messages? KJ>>> That is correct! IMail and Declude send out normal user messages as well as admin messages just fine (i.e. virus .eml's) KJ>>> >Do you mean using OE on the server, or at a different computer? KJ>>> Outlook Express on this Server. When I open it (send/receive to local IMail test account), it gives me a POP3 error related to connection to the internal address of this server KJ>>> as well as when I try to send something SMTP, same error (see below). However, on a fresh reboot, no issues to send/receive KJ>>> >What is the exact error message you are getting in OE when you can not send? KJ>>> A TCP/IP error occured while trying to connect to the server account 10.10.50.134 Protocol: POP3 Secure (SSL) Error Number: 0x800CCC15 KJ>>> -----Original Message----- KJ>>> From: Keith Johnson [mailto:[EMAIL PROTECTED]] On Behalf KJ>>> Of Keith Johnson KJ>>> Sent: Thursday, December 26, 2002 11:22 AM KJ>>> To: [EMAIL PROTECTED] KJ>>> Subject: RE: [IMail Forum] Browser/FTP Issues KJ>>> John, KJ>>> >What are you using for a DNS server? KJ>>> We use a Cobalt Raq3i server running DNS services (has all our local entries KJ>>> in it to route email between all email servers, if not local, then has a KJ>>> secondary entry to our ISP DNS server) No problems on any other servers KJ>>> using the Internet browser, very strange issue. KJ>>> >Any problems sending mail? KJ>>> Great question, if I open up Outlook Express it will not work correctly via KJ>>> POP3/SMTP to my local IP address of my server. However, all Declude KJ>>> notifications and administrative emails from IMail all work. What is weird KJ>>> is that if I reboot something gets reset (not sure what). I have stopped KJ>>> Web Messaging Service, IMail Web Service, etc. trying to trigger this KJ>>> problem resolution, but to no avail. KJ>>> >Has anything changed on your ISP or router? KJ>>> Nothing has changed on our ISP end nor our router. Again, it will work fine KJ>>> for a few days, then out of the blue will not let us go to the Internet, KJ>>> yet, I can resolve DNS from the command prompt (i.e. ping www.yahoo.com with KJ>>> replies) KJ>>> -----Original Message----- KJ>>> From: John Tolmachoff [mailto:[EMAIL PROTECTED]] KJ>>> Sent: Thu 12/26/2002 2:01 PM KJ>>> To: [EMAIL PROTECTED] KJ>>> Cc: KJ>>> Subject: RE: [IMail Forum] Browser/FTP Issues KJ>>> What are you using for a DNS server? KJ>>> Any problems sending mail? KJ>>> Has anything changed on your ISP or router? KJ>>> John Tolmachoff MCSE, CSSA KJ>>> IT Manager, Network Engineer KJ>>> RelianceSoft, Inc. KJ>>> Fullerton, CA 92835 KJ>>> www.reliancesoft.com KJ>>> > -----Original Message----- KJ>>> > From: [EMAIL PROTECTED] [mailto:IMail_Forum- KJ>>> > [EMAIL PROTECTED]] On Behalf Of Keith Johnson KJ>>> > Sent: Thursday, December 26, 2002 10:38 AM KJ>>> > To: [EMAIL PROTECTED] KJ>>> > Subject: [IMail Forum] Browser/FTP Issues KJ>>> > KJ>>> > I am running a Win2K Server SP3 with IMail 7.13 HF2 w/Declude KJ>>> Virus/JunkMail KJ>>> > 1.65 We run two Virus Scanners with Declude called F-Prot 3.12c and KJ>>> InoculateIT KJ>>> > 6.0 SP1 We have this strange issue that occurs every few days. Once KJ>>> the KJ>>> > machine has been rebooted all is well, I can use the Browser, PING, FTP, KJ>>> etc. KJ>>> > After a few days (nothing listed in the Event Log), I can no longer Browse KJ>>> any KJ>>> > Internet pages, nor can FTP work, however, I can PING any website via name KJ>>> and KJ>>> > IP (i.e. www.yahoo.com). With this in mind, the signature files cannot KJ>>> get updated KJ>>> > (my main concern). What is even stranger, all requests from the outside KJ>>> (my KJ>>> > clients) can login to this server and get their email through KJ>>> WebMessaging, KJ>>> > POP3/SMTP works, my terminal connection works. The only thing that does KJ>>> not KJ>>> > work is the ftp requests from my scanners and the ability to go to the KJ>>> Internet in IE. KJ>>> > We have replaced the NIC card in this machine (now using a 3COM, was using KJ>>> the KJ>>> > Internal IBM NIC), but problem appears under both cards now. This is very KJ>>> > puzzeling. Has anyone seen this? The only thing I can think of is that KJ>>> F-Prot and KJ>>> > Inoc may not be playing nice together, however, both RealTime scanners KJ>>> have KJ>>> > either been disabled or were not installed. Thanks for any aid? 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