One my users is reported an interesting error. I'm very new to IMAIL, so this could have an obvious fix that I'm unaware of. This user logs into IMAIL, and sees the main menu, and can then click on her Main mailbox.
>From there, trying to move to different pages in her main mailbox, delete messages, or view messages gives her an error saying (and this is a paraphrase): "Internet Explorer cannot open the internet site http://sitename/(Xa320djw039(longobfuscatedalphanumeric)/scriptname.29293.cg i. The connection has been reset." Then the user is kicked out to the login. This happens on any machine she tries, so it would appear to be native to her account, and not a system problem (I can get in and out fine). I read in the knowledge base that: "If a mailbox is 'locked' then changes like deletions or accepting new mail cannot be completed. A mailbox may stay locked if it is accessed via multiple protocols (POP3, IMAP4, Web Messaging) or if there are multiple accesses via the same protocol, and connections are not closed completely or correctly. You can stop and restart those services (which will close all connections and remove locks) and then retry Web Messaging. " I have stopped/restarted Web Messaging, and rebooted the server. Does this sound like it makes sense? Any other insights? Thanks, -Jeff To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
