Yes I do this throughout the day. But after downloading the Analyzer and
seeing all those errors, I thought it wouldn't hurt to ask.

9 times out of 10 the employee spells the email address wrong and such. I
just wanted to double check I was on the right path. Thanks.

Cory

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Tuesday, May 27, 2003 2:35 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Is this normail?



>Some people in my office are complaining of mail problems. While I 
>always assume it's the ID10T error, I do have second thoughts on my 
>mail servers.

What I would do in this case is instead of trying to figure out if you have 
too many error messages (which are usually caused by the remote end), I 
would take a single E-mail that someone complained about, and track 
it.  First, check to see if it was received; then, see if it was 
delivered.  If it disappeared between being received and delivered, check 
any programs that manipulate the E-mail (such as Declude, rules, or program 
aliases).

By doing this, you'll usually come up with a concrete answer ("This E-mail 
wasn't received because it never was delivered to our mailserver"), instead 
of a hint as to a solution ("There are too many 10035 errors").

                                                    -Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches known viruses and is the leader in mailserver 
vulnerability detection.

---
[This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]


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