Lately on this list the upgrade to 8 seems to either enhance a problem or
find them.  I think Rick ran into some problems after his upgrade just last
week.  He was going to try and go back to 7.x, but I am not sure what
happened there.

Travis

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Katie La
> Salle-Lowery
> Sent: Wednesday, June 18, 2003 8:56 AM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] POP errors
>
>
> Running 7.13
>
> We've been experiencing POP problems for about a week and a half.
> Clients report
> "POP 3 server has not responded in 60 seconds,"  "unexpectedly
> disconnected from mail server," "unable to find mailserver," etc.
>
> I've monitored cpu and memory usage off and on.  I would estimate cpu
> usage to average about 40% during some survey times, 60-70% during other
> monitoring occasions.  It gets as low as 2% (for a second or three) and
> as high as 100% (for just a couple seconds--five seconds was the longest
> I have seen it stay at 100%).  When cpu usage is high, either
> POP3d32.exe or SMTPd32.exe are the big users with multiple instances of
> both and one instance or either using as much as 66% at times.
>
> I have one customer with his own host that is temporarily monitoring his
> employees' emails.  I've had a "catch all mails" in place to get his
> employees' emails to him for about two months or so.  I would love to
> terminate that and will make the most of any excuse and have already
> started to work that angle.
>
> Anyone with excellent recall might remember I was having problems with
> smtp32.exe using a great deal of cpu time and stopping when it couldn't
> get more a few weeks ago.  On the advice of list members, I cleaned my
> spool to remove a "zombied" message.  That took care of my smpt problem.
> My pop problem started about a week or so later.
>
> I would like to upgrade to 8 as a "reinstallation" type of solution.  My
> boss has concerns about that plan (based on his experience of what can
> happen when you upgrade an certain OS's or software and with a problem
> and having the problem snowball).  I understand his concern but can't
> say I share it with regard to Imail.
>
> I have two questions:
>
> 1)  Anyone have a solution or suggestions for the POP problem?  He'll
> let me upgrade after I fix.
> 2)  Can anyone tell me if the upgrade to 8 replaces all program files?
> If it replaces all program files then I might be able to persuade him to
> let me upgrade.
>
> Of course, I am open to any other suggestions.
>
> Thanks,
> Katie
>
>
>
>
>
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