We absolutely charge for aliases!  Just because of the situation you're
in now. We charge per month for the domain, each mailbox and each alias.
We sell all email services "ala carte". (Did I spell that correctly,
Len?)

If you don't charge for it or prohibit it, they will want to use more of
it!

Todd Holt
Xidix Technologies, Inc
Las Vegas, NV  USA
www.xidix.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dan Horne
Sent: Thursday, June 26, 2003 6:14 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Charge for aliases?

I have a question about business practices regarding email aliases.  How
do
you guys handle them as far as charging for them?  Heres why I ask:

We have been charging a hosting fee for a certain number of email boxes.
Every box over that number we also charge for.  However, we have not
been
charging for aliases, since that does not count towards Imail's limit
(we
have the 1000 user license).  Now, though, we have come across a
situation
where a small company that has 8 real mailboxes has set up 89 aliases!
Unfortunately, because we never told them they couldn't do it, we have
to
grandfather them in and let them have their aliases, but we're trying to
figure out how we could best handle this situation in the future, via a
policy.  Thanks for any advice.

Regards,
          Dan Horne
----------
Quote of the day:
"Relationships are hard. It's like a full-time job, and we
 should treat it like one. If your boyfriend or girlfriend
 wants to leave you, they should give you two weeks' notice.
 There should be severance pay, and before they leave you,
 they should have to find you a temp."
    - Bob Ettinger
-----
 
Dan Horne, CCNA
Systems Administrator
TAIS Web
Wilcox World Travel & Tours
[EMAIL PROTECTED]



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