Have him open his distribution list in Outlook and click UPDATE. You'll usually find one person with no email address, which prevents the email from being sent.
> -----Original Message----- > From: Matthew Lohr > > I have seen this error occur in outlook when one of the email addresses is > not correct or valid. I had a user swear up and down it was the same list > he always used and when I had him break it down into sections we ended up > finding the bad address > > > ----- Original Message ----- > From: "Keith Purtell" > > Our logs suggested the email was not getting handled by the server. They > showed his Outlook > > performing regularly scheduled checks for email, and showed his > successful > efforts to send > > individual messages, but nothing else. (We do run anti-virus and Declude > JunkMail but I already > > checked those.) I had him shorten the list of addresses he was > sending to, > and it went through just > > fine. I suspect his full list has some type of error. --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
