Their email client doesn't send a fully qualified host name or is sending an incorrect host name when it issues the HELO or EHLO to the SMTP server when sending email
Usually it will be something like compaq or hp-desktop or computer When IMail attempts to resolve these names to an IP address it can not so it fails the HELO test. You can add their IP addresses (or a range of IP addresses) to the Trusted IP address list to prevent this Mike Barber Software Tester Ipswitch Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Chris Hunt Sent: Wednesday, July 30, 2003 9:20 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] V8 Spam Filtering Some of my internal users are setting off X-IMAIL-SPAM-VALHELO: when they email each other. Any idea how this happens? Chris --- [This E-mail scanned for viruses by Declude/F-Prot AV] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
