Scott Morgan. First, I applaud your diligence.

One thing, I bring attention again to the hardware you are running on.
Running web services for 250 users on W2K server on PII 300 is not wise.
While I am not saying that is the root of the problem, in trouble shooting,
it is important to eliminate possibilities, not make assumptions.

BTW, I will test on my server later on and report my findings to the web
site.

John Tolmachoff MCSE CSSA
Engineer/Consultant
eServices For You
www.eservicesforyou.com


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:IMail_Forum-
> [EMAIL PROTECTED] On Behalf Of Scott R. Morgan
> Sent: Wednesday, August 06, 2003 4:39 PM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] RE:Attachment Problem
> 
> We have been running Imail for over three years now on this box.
> Performance is fine and I haven't had any other issues until now.  This
does
> not answer my question as to why this is occurring.
> 
> Scott
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, August 06, 2003 4:06 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Server 7.07] Scott Morgan - IL-500050 [T200308060249]
> 
> Scott,
> 
> We do not recommend running IMail on the machine you describe.  The
> software will probably function, but I would expect performance to be
> poor.
> 
> I am confident that you will not have the attachment problem in 8.01.
> I cannot guarantee it. We do have a 30 day money back guarantee.
> 
> Dave
> 
> 
> In reply to 6 Aug message from [EMAIL PROTECTED]:
> 
> >Sender          : [EMAIL PROTECTED]
> >Tracking Number : T200308060249Z2333223
> >Pool            : IMail Support
> >Sent to         : <[EMAIL PROTECTED]>
> >Date            : 8/6/03 4:40 PM
> >---
> 
> >We have Licensed Imail Server with 250 Users.  We currently have 9
> >domains installed so with Ipswitch's new licensing scheme, we
> >would have to go with the Imail Server Professional.  The cost as
> >quoted from Ipswitch is $495 plus tax.
> 
> >The question is can you guarantee that the update to 8.01 will
> >resolve the problem.  I have received reports from other users on
> >the discussion list that they are also experiencing the same
> >problem and they are running Windows 2k Server, and all Imail
> >updates installed on 8.01.
> 
> >I am also concerned that ver. 8.01 would require more horsepower
> >than our current PII300MHz box can provide.
> 
> >Please address the reason as to what is occurring to cause the
> >problem.
> 
> >PS I will be forwarding all correspondence regarding this issue to
> >the mailing list since I am not the only one suffering from this
> >problem.
> 
> >Scott R. Morgan
> >[EMAIL PROTECTED]
> >SUPERIOR RESTAURANT MANAGEMENT SERVICES
> >(512) 443-3979
> >(512) 416-9621 (Fax)
> 
> >USPA A-29450
> >Only a skydiver knows why the birds sing....
> >They don't have to repack a parachute every time they land!!!
> 
> 
> 
> >-----Original Message-----
> >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent:
> >Wednesday, August 06, 2003 2:57 PM
> >To: [EMAIL PROTECTED]
> >Subject: Re: [IMail Server 7.07] Scott Morgan - IL-500050
> >[T200308060249]
> 
> >Hi Scott,
> 
> >I have now read that thread on the forum.
> 
> >The Service Agreement for the Small Business version lists for
> >$249.00. This will update you to 8.01 and bring you all updates
> >and phone support for a year.
> 
> >Dave
> 
> 
> >In reply to 06 Aug message from [EMAIL PROTECTED]:
> 
> >>Sender          : [EMAIL PROTECTED]
> >>Tracking Number : T200308060249Z2332403
> >>Pool            : IMail Support
> >>Sent to         : [EMAIL PROTECTED]
> >>Date            : 8/6/03 1:16 PM
> >>---
> 
> >>Name:  Scott Morgan
> >>Address: [EMAIL PROTECTED]
> >>Product: IMail Server 7.07
> >>OS: Windows NT
> >>Serial Number for Registered User: IL-500050
> >>Problem:
> 
> >>I am running Imail server 7.07HF3 on Windows NT4.0SP6 with all MS
> >>security and hotfixes installed.  My end users are having a
> >>problem in Webmail were attachments will not download in IE6sp1.
> >>This has been confirmed on clients with varying hotfixes and
> >>service packs installed.
> 
> >>The attachments will download with Mozilla or with a POP or IMAP
> >>client. We use Webmail exclusively for our mail client in our
> >>corporate network and this is causing no end of problems.  I
> >>participate on the Imail Server discussion list and we have a
> >>thread of over 50 messages regarding this problem.  I have had
> >>several other users confirm this as a problem but it seems to be
> >>with both 7.07 and 8.1.
> 
> >>I am desperate for a fix with this.  We are no longer under a
> >>service agreement so upgrading will cost us money.  I do not want
> >>to spend the money unless I can confirm that an upgrade will fix
> >>the problem.
> 
> >>Scott R. Morgan
> >>[EMAIL PROTECTED]
> >>SUPERIOR RESTAURANT MANAGEMENT SERVICES
> >>(512) 443-3979
> >>(512) 416-9621 (Fax)
> 
> 
> >>--
> 
> >>IMail Ask A Tech Version . (c) 2003 Ipswitch, Inc.
> 
> 
> 
> 
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