Thank you, Scott. I figured out why these tests have suddenly begun failing where they didn't before. I had whitelisted this particular computer by IP. However, we juggled IPs a couple weeks ago and failed to update GLOBAL.CFG. Perhaps I've been doing a bit too much at once.
Yes, I have some RDNS issues to fix.... But whitelisting is so much easier! ;-> Dave "R. Scott Perry" wrote: > > >Thank you, John. Your advice was dead on. For some reason, company > >mail is now failing Declude JunkMail's SPAMHEADERS and REVDNS tests > >where they were not before. [And we have made no changes to our setup, > >except to upgrade Declude JunkMail.] The higher spam weights have been > >dumping my mail into a "spam" subfolder which was evading my searches. > > The first thing to do is figure out why the E-mail is failing the > SPAMHEADERS test -- you can look up the code that Declude produces (from > the X-RBL-Warning: header, or the log file) at the "BADHEADERS Lookup Tool" > at http://www.declude.com/tools . That will let you know what the problem > is -- often, it is due to an outdated mail client that needs to be upgraded. > > For the REVDNS test, you should check the IP address that the E-mail was > sent from at http://www.DNSstuff.com (using the "Reverse DNS Lookup" tool). > > -Scott > --- > Declude JunkMail: The advanced anti-spam solution for IMail mailservers. > Declude Virus: Catches known viruses and is the leader in mailserver > vulnerability detection. > Find out what you have been missing: Ask for a free 30-day evaluation. > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ -- David M. Delbridge Circa 3000 ColdFusion Hosting http://www.circa3k.com 775-832-2445 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
