yes set it as the default and disable/remove the others Eric S
----- Original Message ----- From: "jesse kroh" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, September 04, 2003 11:22 AM Subject: Re: [IMail Forum] Undefined > I have these files set up correctly. Is there a way to force a language from > the server side and not rely on a cookie? > > Jesse > ----- Original Message ----- > From: "Eric Shanbrom (Ipswitch)" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Wednesday, September 03, 2003 10:55 PM > Subject: Re: [IMail Forum] Undefined > > > > Steven > > > > >From the KWM ML Readme.html: > > > > 1.. config_DefaultLanguage.cgi The default language, e.g. "English". > Must > > match a selection from your config_LanguageSelections.cgi file. > > > > > > 2.. config_DefaultLanguageCharset.cgi The default language character > set, > > e.g. "ISO-8559-1" for regular Western ISO English, or "euc-jp" for both > > English and Japanese. > > > > >From the KB: http://support.ipswitch.com/kb/KW-20030515-DM03.htm > > > > Question/Problem: Some users have reported that from certain machines or > > certain browsers, the first time they visit my Web Messaging page, they > see > > 'Undefined' errors in many places on the page where there should be > > translated text. But, once they select a language preference, the page > > displays normally. > > > > Answer/Solution: This is not a common occurrence, but in rare situations > the > > browser will not understand the value specified in > > 'config_DefaultLanguage.cgi'. But, once a language is selected, a cookie > is > > created in the client's browser that will correctly display the language > > preference and the page will load properly. There is no known workaround > for > > this problem except to choose a language from the drop-down menu. > > > > > > -------------------------------------------------------------------------- > -- > > ---- > > > > Problem: Every time a user first visits my Web Messaging page from any > > location after I installed the ML templates, they see 'Undefined' errors > in > > many places on the page where there should be translated text. But, once > > they select a language from the drop-down menu, the page displays > normally. > > And, on subsequent visits, the page displays fine. > > > > Solution: These symptoms can occur when you do not set your > > 'config_DefaultLanguage.cgi' value correctly. The text in this file is a > > case-sensitive match to a language pack filename that exists in the > > Web\LanguagePacks directory. For example, if you want the default language > > to be Japanese, then this file should contain 'Japanese' (no quotes). > > Remember to not include the .js extension of the language pack filename > from > > the LanguagePacks directory. > > > > > > Hope This helps some > > > > Eric S > > > > > > ----- Original Message ----- > > From: "Steven Copeland" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Wednesday, September 03, 2003 5:48 PM > > Subject: RE: [IMail Forum] Undefined > > > > > > > Eric, can you elaborate on this please? Are you talking about setting > in > > > the web browser or what? > > > > > > Also, from your earlier post "make sure you have the .js files for the > > > language packs set up correctly..." Other than installing the language > > > packs what else is there to do? I did not find anything specific to the > > > language packs in the KWMReadme file. > > > > > > Steven > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] Behalf Of E. Shanbrom > > > (Ipswitch) > > > Sent: Wednesday, September 03, 2003 4:31 PM > > > To: [EMAIL PROTECTED] > > > Subject: Re: [IMail Forum] Undefined > > > > > > > > > I think this can happen of the user has a different code page set up > than > > > the default for KWM > > > > > > Eric S > > > ----- Original Message ----- > > > From: "Steven Copeland" <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Sent: Wednesday, September 03, 2003 2:53 PM > > > Subject: RE: [IMail Forum] Undefined > > > > > > > > > > Jesse, I too have experienced this exact same problem and have found > no > > > > answer to this other than to go back to my previous templates. There > is > > > an > > > > article in the database that talks about this at > > > > http://support.ipswitch.com/kb/KW-20030515-DM03.htm , but it did not > > > resolve > > > > my problems. Like you, It is so random on customer computers and > spread > > > > across browser platforms that I couldn't pinpoint the problem. Like I > > > said, > > > > I just gave up and went back to the older templates. I have tried > each > > > > release of templates + hotfixes and this still does not resolve my > > issue. > > > > > > > > Hope you have better luck and if you do find a solution, post it to > the > > > list > > > > please. > > > > > > > > Steven Copeland > > > > > > > > > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED] Behalf Of jesse kroh > > > > Sent: Wednesday, September 03, 2003 1:37 PM > > > > To: [EMAIL PROTECTED] > > > > Subject: [IMail Forum] Undefined > > > > > > > > > > > > I'm running IMail 8.02 with Killer Web mail. Alot of my users are > > getting > > > > "undefined" on alot of the labels when they go to the killerweb mail > > page. > > > > It does not appear to be specific to any browser. I've tested with IE > > 4-6 > > > > and some work and some give me the "undefined" problem. For a while I > > > > thought it was our proxy server and content filter, but once I looked > > into > > > > it more I relized that it did not matter if content filtering was on > or > > > off. > > > > > > > > Any ideas on what could be going on? > > > > > > > > Jesse Kroh > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
