I have had to deal with them lately and this is what they told me.
My clients are on DSL line from Charter (I guess a partner with Earthlink)
and they were NOT allowed to send email directly to Earthlink at all
anymore unless they relay or "send through" there ISP's email server. So
this client has to send all outbound mail from their Exchange Server to the
"Earthlink Approved" Charter Internet mail servers, and then out. It seems
Earthlink is getting to be rather difficult to send to since they are
getting hit so much.
Maybe this is not your problem, maybe it is. They switched this without
telling anyone. So try sending your emails through your ISPS email gateway
and see if it gets rejected then!
Regards,
Mark Schaefer
Sr. Technical Analyst
Edwards Lifesciences LLC
949 250 3557 Phone
949-809-7354 FAX
949-203-9050 Pager
[EMAIL PROTECTED]
"Flexible people never get bent out of shape!"
Chester Alan Godsy
<[EMAIL PROTECTED] To: [EMAIL PROTECTED]
m> cc:
Sent by: Subject: Re: [IMail Forum]
error 550
[EMAIL PROTECTED]
pswitch.com
09/09/2003 09:34 AM
Please respond to
IMail_Forum
At 10:39 AM 9/9/2003 -0500, you wrote:
>>09:08 16:32 SMTP-(00000120) >RCPT To:<[EMAIL PROTECTED]>
>>09:08 16:32 SMTP-(00000120) 550-EarthLink does not recognize your
>>computer (67.100.163.220) as connecting from an EarthLink connection. If
>>this is in error, please contact technical support.
>
>well, so what?
I guess the "so what" is that I am sending to myself in this case.
I am not sure we can send to any Earthlink addresses at this point as
several have failed.
Just to test your notion "... it seems like they have a policy of refusing
mail to "cagodsy", not your fault."
I tried sending the same test using our DSL provider's SMTP and it worked
every time.
It seems like this error
"550-EarthLink does not recognize your computer (67.100.163.220) as
connecting from an EarthLink connection."
and the test using the DSL proverder's SMTP
is indicating that they don't like something about my computer:
Rather than "... they have a policy of refusing mail to "cagodsy", not your
fault."
>>09:08 16:32 SMTP-(00000120) 550 relaying to <[EMAIL PROTECTED]>
>>prohibited by administrator
>
>it seems like they have a policy of refusing mail to "cagodsy", not your
>fault.
>
>>==================================================================
>>09:09 10:14 SMTP-(00000784) >RCPT To:<[EMAIL PROTECTED]>
>>09:09 10:14 SMTP-(00000784) 550 5.7.1 Unable to relay for
>>[EMAIL PROTECTED]
>
>again, their policy, not your fault
>
>Len
>
>
>
>_____________________________________________________________________
>http://MenAndMice.com/DNS-training: San Jose; Wash DC; Dallas; Atlanta
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>
>
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