I get the differentiation here that you are referring to.
But any of the solutions mentioned (as I understand) them do require extra effort to mitigate these problems.
One of the reasons we became IMail customers was because of the ease of setting up and using the product.
But it isn't an IMail issue. It's really an issue with people who don't understand that lots of businesses use DSL/cable connections, for various reasons (less expensive, only option, etc.). But IMail has nothing to do with it (you'll have the exact same problem if you switch to another mailserver).
As a side note I noticed that as an Earthlink customer at home stopped letting me access our business SMTP server remotely.
They must be blocking remote port 25 access now?
Most likely, yes. It seems that most of the major dialup/residential providers are blocking outgoing port 25 access, except to their mailservers.
-Scott
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