RE: [IMail Forum] Iwebmsg hogs the cpu (100% usage)

[Jason]

Title: Message

Actually I would suggest using 15k rpm drives  :)     Jason   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Doug Anderson Sent: Wednesday, January 07, 2004 11:20 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Iwebmsg hogs the cpu (100% usage) Ok, I'm going to take a shot here after reading all the emails on this topic. Some of this is the basics...but it is sometimes overlooked.   Fact(s) Pentium4 2.4Ghz 2Gb Ram 2*36 Gb Hd W2k Using Registry for user db   You've defrag'd and done a bunch of things - here's my thoughts and reasoning 2*36 Gb Hd - SCSI or IDE? RPM's? Mirrored together? Basic thought - A system hd (primary) and a application hd (secondary). Registry, system files, spool directory on primary, Imail on secondary. Why? Separate Spindles - faster hd access. Split files being access across different spindles. Use SCSI 10000 rpm drives. If mirroring, use bios level mirroring only...not software level Virtual Memory should equal 1.5 of memory per drive   Service Optimization - what we set to (m)anual/(d)isabled - may vary with your enviroment Application Management M ASP.Net State Service M Background Intelligent Transfer Service M Clipbook M DHCP Client D Distributed File System D Distributed Link Tracking Server M Distributed Transaction Coordinator D DNS Client D Fax Service M File Replication M Internet Connection Sharing M Intersite Messaging D Messenger D NetMeeting Remote Desktop Sharing M Net Logon M Network DDE & DDE DSDM M Print spooler    D Remote Access Auto Connection Manager M Remote Procedure Call (RPC) locator M Remote Registry Service M Routing and Remote Access D Smart Card & Card Helper M TCP/IP Netbios helper D Telnet M Wireless Configuration D   ----- Original Message ----- From: Waheed Malek To: [EMAIL PROTECTED] Sent: Monday, January 05, 2004 7:20 PM Subject: RE: [IMail Forum] Iwebmsg hogs the cpu (100% usage) My server hardware configuration is:   IBM Pentium4 2.4GH 2 GB RAM 2*36 GB HD OS: WIN 2000 Server   Our daily volume of mails is almost 10000 mail per day.   Thanks Waheed Malek  Jason <[EMAIL PROTECTED]> wrote: What is your hardware setup for this server? and what is your daily volume of mail?       Jason   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Waheed Malek Sent: Monday, January 05, 2004 4:18 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Iwebmsg hogs the cpu (100% usage) Hi All,     I think that I have to explain my case more, as there are some issues you need to know (forgive me for not doing so from the first, as I can't know the reasons for the problem):   - My company has decided to offer the clients the ability to create their own domains. These domains are not real domains, but subdomains from our real domains. Example: we have the domain mycommail.com, and I give them the ability to create the domain xyz.mycommail.com, and then create their email accounts on this domain, for example : [EMAIL PROTECTED]. - This offer has increased the number of domains on my mail server with about 6000 domains in 15 days. - In this offer also we offer the mailbox for 50 MB, and attchment size 3 MB. - I have found today that some users has reached their maximum mail box size in this short period.   What I have Done: - I have deleted all the email accounts that have mail box size greater than 20 MB - I have defragted my hard drive. - I got sure that "Keep alive" is disabled. - I'm customizing the final version of the standard templates, as my runing web template is customized on version 7.13   But I still face the same problem (100% CPU usage)   Any suggestions would be appreciated   Thanks in advane   Waheed Malek Waheed Malek <[EMAIL PROTECTED]> wrote: John,     Sorry, I didn't mean that. May be I have misworded what I mean. I mean it's not applicable as my server almost hangs, and I'm not able to do any actions on it. Now, I restarted it, and I'll stop the iwebmsg service, and I'll try to defrage the hard drive.   Thanks   Waheed Malek "John Tolmachoff (Lists)" <[EMAIL PROTECTED]> wrote: Why is defragging your hard drive not realistic?   Have you checked the fragmentation on it?   Have you checked hard drive performance?   Do not just dismiss an idea unless you post that you have checked that.   John Tolmachoff Engineer/Consultant/Owner eServices For You   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Waheed Malek Sent: Monday, January 05, 2004 9:48 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Iwebmsg hogs the cpu (100% usage)   No Kathy, It's disabled. IPSwitch told me that I need to def rage my hard disk, but I see that this solution is not realistic. Now, I'm trying Shad's suggestion.   Any other suggestions are welcomed.   Thanks   Waheed Malek KathyJ <[EMAIL PROTECTED]> wrote: In speaking with Ipswitch, and referring to their database, if you have “keep alive” set in the web msging properties, it will suck up CPU usage.   Disable it.  Solved my issues.       -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Shad Pulley Sent: Monday, January 05, 2004 11:36 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Iwebmsg hogs the cpu (100% usage)   Make sure you are using the latest version of the templates..  If you are using an older version of the templates, that will do it..  I had the same problem..  I took the latest templates and re-customized them and presto, everything started working again..   Thanks,   Shad D. Pulley Sr. Systems Engineer IKANO Communications [EMAIL PROTECTED] 801-415-8023 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Waheed Malek Sent: Monday, January 05, 2004 9:26 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] Iwebmsg hogs the cpu (100% usage)   Hi, I have sent this mesg before, but i'm not sure that it has been arrived to all of you.    I'm running Imail 8.05 and the iwebmsg service hogs up the cpu usage (100%). I know that this issue has been resolved in version 8.04, but I'm facing it. I'm using customized web templates. Is this could be the reason - knowing that I'm using these templates from one year and there are no problems? Can you help me please? This is very urgent for us. Thanks in advance Do you Yahoo!? Free Pop-Up Blocker - Get it now Do you Yahoo!? Free Pop-Up Blocker - Get it now Do you Yahoo!? Free Pop-Up Blocker - Get it now Do you Yahoo!? Free Pop-Up Blocker - Get it now Do you Yahoo!? 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