I installed KWM last week on our IMail server 7.15. Everything seemed to go good for about a week and now many users cannot login via the web interface. One user that had Host Admin permissions on a virtual domain emailed me yesterday and said we was locked out. I cleared his suspended account. Now other users on other virtual domains are having problems logging in from the web interface.

They get a blank white screen with the following text.

"suspended due to repeated unsuccessful attempt at login"


I have checked every account on the server and none are showing suspended. I have changed to "Maximum tried before suspend" to 0 and 10. I have un-installed KWM, emptied the IMail\Web dir and re-installed KWM from scratch.


I cannot find anything on the IPSwitch KB about this.

Other changes on the server in the last week include moving the IMail spool directory from D:IMail\Spool to F:\IMail\Spool. 2 virtual domains, of 20, were also moved to the same drive. We also upgraded from DJM Standard 1.75 to DJM Pro 1.77



Todd Hunter






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