Reply from: Pat Thompson

Yep - verified that iMail is the only application running SMTP.


> Did you make sure that no other SMTP services are running, such as Microsoft's in 
> IIS?

Dennis T. Kemp II (Tom)
Program Manager MCSE/CNA/A+
Control Concepts, Inc.
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-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Pat Thompson
Sent: Tuesday, February 10, 2004 1:10 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] We upgraded from v6.04 to v8.03 - Now the SMTP service stops 
working intermittently


Hello everyone- 
We recently upgraded our iMail system from v6.04 to v8.03. Now we're getting 
complaints from users not being able to send mail. When we look at the server via the 
iMail Administrator application, the SMTP service is listed as stopped. Simply 
starting it up clears the problem, but this never happened before we upgraded. The 
upgrade was an in-place install over the existing installation (per IpSwitch's 
instructions). 
This is happening about 2-3 times a day now and is becoming quite a nuisance. There 
isn't anything like this mentioned in the KB or the Forum archives. The server it is 
running on has plenty of horsepower - P4 1.6GHz, 1 GB RAM, 20GB empty drive space. We 
host three domains with a combined total of about 50 users. 
Any ideas? We're stumped, and IpSwitch support isn't being much help on this, either. 
Pat Thompson, MCSE
IT Director
Accelerated Imaging
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