I've seen this as a result of corruption... The more you work with it
the bigger it reports.  You can try creating a new mailbox and dragging
the messages into it using IMAP - This has worked for me sometimes, but
other times it was one of the messages causing it and the corruption
started anew... In this case you either need to isolate the message and
get rid of it, or just delete the mailbox and create a new one... If you
do isolate the message - try sending it to IPSWITCH -- Maybee they can
prevent it if they know what causes it.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Carr
Sent: Thursday, April 15, 2004 9:11 AM
To: [EMAIL PROTECTED]
Subject: SV: [IMail Forum] Gigantic mailbox size


There are 4 mailboxes - "main", "sent", and two others. The only one
affected by the size/deletion problem is "main". "Main" does not contain
any subfolders..



-----Opprinnelig melding-----
Fra: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] vegne av Hermann
Strassner
Sendt: 15. april 2004 15:09
Til: [EMAIL PROTECTED]
Emne: RE: [IMail Forum] Gigantic mailbox size


Maybe there are Subfolders in this account?

Hermann

> every once in a while, the webmail interface show a users mailbox as 
> being a ridiculous size. Currently, we have one where webmail reports
> the size as
> >3gb, while the physical .mbx file is only about 80mb.
> When this happens, the user is unable to delete any mail. She checks 
> the boxes, clicks "delete", it loads for a while, then displays
> her mailbox
> again without any changes. Any ideas what is going on here?
> The quickfix is to delete the mailbox and start over, but
> that isn't an
> option in this case.. what can I do?


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