> > Truth be told, I don't understand a lot of the dynamics (at this time) > of the antispam service, but I'm willing to experiment with its > effectiveness. One side-effect may be that the user receives more spam > than typical. However, I'd like to make my settings as sterile as > possible, so I have a good set of results to ponder over. >
Are you doing anything now? Here's how I approached starting anti-spam. First, I turned on the service to add headers only. The users still get their mail but it has some extra headers. I was then able to analyze the log files and determine who was getting spam and how much. >From this list, I selected my test subjects and helped them add rules to move their spam to a different folder. They watched this folder for false positives and let me know whenever they found one. We worked together to both tune the system and educate the user. I was able to expand the test population rather quickly as most people were glad to have the help. I haven't found it necessary to go any further than this. My users can delete the spam very easily and they are responsible for finding false positives. If they bring them to my attention, then I work with them to determine if any tweaking can be done to eliminate the false positives. Regards, Brad To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
