It is also interesting and not normal to have 2 MAIL FROM: /RCPT TO: commands prior to sending the email data. Maybe the client is setup such that it has 2 very similar users or accounts. It might help to get logs from the client side, to see what it is doing.
Daniel Donnelly ----- Original Message ----- From: "imail" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, May 06, 2004 11:45 AM Subject: Re: [IMail Forum] Outlook 2003 not playing nice with Imail > Yes, we are running Declude. What I thought was strange is that it seems to > make it to the mail server past declude. I will look for those logs to see > if it has a problem, although to me it dose not look like a declude issue. > > > ----- Original Message ----- > From: "Admin" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Thursday, May 06, 2004 10:44 AM > Subject: RE: [IMail Forum] Outlook 2003 not playing nice with Imail > > > Are you using any spam filtering? Rules to delete e-mail? Declude? > Something tickles in my brain about Outlook 2003 failing a command space > test, maybe adding the return receipt alters that to pass some test? I'm > totally guessing here.....but you did say any ideas. > > Why not have her send and e-mail to herself with and without the receipt and > see if there is anything different in the headers. > > Marc > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of imail > Sent: Thursday, May 06, 2004 8:36 AM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] Outlook 2003 not playing nice with Imail > > We are running Imail v 7.15 with all the updates. When a customer tries to > send an email from her account on one domain to annother account on a > seperate domain (same mail server), the email simply go's to spool and then > dissapears. If she uses a read recipt it go's through ok. I'm including > logs. > > This is the first email without a read recipt. Both domains are on the same > mail server. (virtual) > > 05:05 21:55 SMTPD(000002E0) Authenticated [EMAIL PROTECTED], session > treated as local. > 05:05 21:55 SMTPD(00850130) [68.18.49.172] MAIL FROM: <[EMAIL PROTECTED]> > 05:05 21:55 SMTPD(00850130) [68.18.49.172] RCPT TO: <[EMAIL PROTECTED]> > 05:05 21:55 SMTPD(00850130) [68.18.49.172] MAIL FROM: <[EMAIL PROTECTED]> > 05:05 21:55 SMTPD(00850130) [68.18.49.172] RCPT TO: <[EMAIL PROTECTED]> > 05:05 21:55 SMTPD(00850130) [68.18.49.172] > C:\IMAIL\spool\D9b1100850130fe7b.SMD 8532 > > This email is with read recipt. > > 05:05 21:56 SMTPD(000002E0) Authenticated [EMAIL PROTECTED], session > treated as local. > 05:05 21:56 SMTPD(0013018E) [68.18.49.172] MAIL FROM: <[EMAIL PROTECTED]> > 05:05 21:56 SMTPD(0013018E) [68.18.49.172] RCPT TO: <[EMAIL PROTECTED]> > NOTIFY=SUCCESS,FAILURE,DELAY > 05:05 21:56 SMTPD(0013018E) [68.18.49.172] MAIL FROM: <[EMAIL PROTECTED]> > 05:05 21:56 SMTPD(0013018E) [68.18.49.172] RCPT TO: <[EMAIL PROTECTED]> > NOTIFY=SUCCESS,FAILURE,DELAY > 05:05 21:56 SMTP-(00000524) processing C:\IMAIL\spool\Q9b360013018e9191.SMD > 05:05 21:56 SMTP-(00000524) ldeliver dengate.net karen-main (1) > [EMAIL PROTECTED] 8963 > > Any ideas would be great. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
