I know some are using AnswerTrack. http://www.ipswitch.com/Products/IMail_Server/third_party.html
John Tolmachoff Engineer/Consultant/Owner eServices For You > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > [EMAIL PROTECTED] On Behalf Of Samuel J Stanaitis > Sent: Monday, June 28, 2004 12:47 PM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] OT I think... Email Distribution/Management software that'll > work with Imail? > > Right now my company uses a program called MailManager running on a Linux > server to manage all sales and customer service type inquiries. Incoming > emails are tagged with a ticket number, and assigned to reps according to > the distribution groups they are in, and what sort of information/assistance > the customer is requesting. Right now we're looking for an alternative, I'm > wondering if any of you in the Imail world use anything similar in > description in conjunction with Imail. > > Thanks, > Sam > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
