It seems that I have some strange behavior. I am running v. 8.12, KWM, and Declude (Junkmail and virus). It seems that most messages going through the server are first being classified as a virus and put into a virus folder in the spool directory. I know that these really aren't viruses or I would be getting notification messages, which I'm not. I wonder if anyone else has seen this behavior?? AND if there is a possible fix?? The virus messages also seem to want to hang in that folder for some time and may have to be manually cleared. Thanks for your help.
Any E-mail that is moved into the \IMail\spool\virus directory is one where either your virus scanner detected a virus, or Declude Virus detected a vulnerability. Those are unsafe E-mails. You may or may not get a notification, depending on your specific setup.
Note that these E-mails will *not* hang around in that folder -- once they are moved there, they stay there forever until you do something with them. Declude Virus will not, of course, deliver viruses. :)
Is it possible that you are referring to the \IMail\spool\overflow directory (which behaves as you describe during the IMail "overflow" situation -- E-mails with or without viruses/spam get placed there, no notifications sent, and later are delivered)? If so, you can contact our support@ address for assistance in determining why that is happening (it could be an overloaded server, or a configuration issue).
-Scott
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