I don't know if this could be the root of the problem. I got this from a customer of mine. After he sent me this I had three other people have the same problem. I wonder if something us up with the internet itself????????
****** I tried for most of the weekend to get it to access the net with out success. Network drivers, wireless adapters, etc... It was a DNS problem after all, but I'm still not sure why your DNS (xxx.xxx.xxx.xxx) and other DNS servers, like Google and Comcast's would not work. I found this site, http://support.open-rsc.org/.servers/ which supports the "open root servers confederation. Plugged in two of the root servers DNS and BANG! Worked like a charm. Go figure??? This link just might save you sometime from a "Nightmare in DNS Hell" ****** Mike -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell LaRock Sent: Wednesday, September 22, 2004 7:08 AM To: Mike Odryna Subject: Re: [IMail Forum] SMTP32.exe dies and stops spawning Denny, Don't feel alone on this one. I currently have the exact same problem that you do on 7.15 as well. It started sometime last week. I have a support ticket opened with IPSWITCH on this one, but it hasn't gone very far. I would hope that since your reporting this problem we might now get a bit more response on addressing the issue. Are you generating any Dr. Watson's for this? If so I would love if we could compare them to see if they are in common. This is what I am getting in my logs as well.Please note this in the logs 20040914 104506 127.0.0.1 SMTP (2472) processing e:\imail\spool\Q1fbd74606c0.GSC 20040914 104506 127.0.0.1 SMTP (2472) Connect xxx.xxx.xxx.xxx [129.250.35.250:53] (0) Where xxx is my DNS server. Let me know Darrell ---------- Original Message ---------------------------------- From: [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] Date: Wed, 22 Sep 2004 02:00:07 -0400 >Hey folks, > >We've got a number of Imail servers at our company, each of which >host numerous email accounts. They process thousands of local and >remote emails each day. We are having frequent issues with the SMTP32 >process dying silently and not respawning on these servers. > >The two servers I've worked on today are both running Imail 7.15 - >2003.03.11.7. When the SMTP32 process dies, the last line it writes >to the log on each server was a line about connecting to the >designated DNS server on port 53 (presumably to do a DNS lookup): > >09:20 19:57 SMTP-(00000630) Connect ###.###.###.### >[###.###.###.###:53] (0) > >where ###.###.###.### is the IP of our DNS server. Both of the >affected Imail servers today are using different DNS servers. There >does not appear to be anything wrong with the DNS servers themselves; >there are numerous other lines like the above in the logs where >SMTP32 connected to the same DNS server and continued processing >messages afterwards. I can also do lookups against both DNS servers >from the respective Imail servers with no delays or difficulties. > >After the above line appears in the log, no further lines from SMTP >(or SMTP-) appear in the logs, only the SMTPD lines for incoming mail >being processed. Watching the process list, the SMTP32 process never >spawns. The process will never spawn again until SMTPD is restarted. >There have been times when the process stops spawning for hours >before someone notices it and restarts SMTPD, and with the volume of >mail these servers receive, the queue quickly becomes virtually >unmanageable. > >I've been unsuccessful in trying to track down the cause of this >problem. I've tried to check the last message in the queue that >SMTP32 touched before dying, but it is usually gone by the time I get >on the server. Nothing is recorded in the system event logs or in the >Imail service logs, so it does not seem that SMTP32 is crashing. The >SMTPD service continues to run normally and accept incoming SMTP >connections, and queues incoming messages normally. We are running >the Imail monitor service on one of the two servers, but it doesn't >really help in this case since the SMTPD service isn't affected, just >the delivery application. We are not running the monitoring service >on the second server, so that does not appear to be the cause of the >issue either. > >Does anyone have any suggestions as to what might be causing these >issues? It's getting to where I have to spend several hours a day >babysitting these Imail servers and trying to clean up the backed-up >queues... > >Thanks in advance for any assistance you folks can provide! > >Denny Kennedy > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
