We are a small hosting company in New Zealand - we use Imail 8.13

One of our clients is not receiving email sent from a supplier in the US.
Yet email addressed to me (different domain name but hosted on same Imail
server with same IP address) is received ok. Mail from swaintours.com nor
unitedvacations-sp.com  to paratiho.co.nz is not appearing in any of our
logs. Mail from the same addresses to other domain names we host appear to
be received correctly.

These details are include in this email with permission of both companies

Company a.. (receiving the email) paratiho.co.nz -

Company b.. (sending the email) swaintours.com and unitedvacations-sp.com
(same provider)

Checks using www.dnsreport.com show some errors in setup with swaintours.com
and unitedvactions-sp.com, but does not explain why mail gets to me and
others with different email addresses, but not to paratiho.co.nz

Local (at their end) nslookup from swaintours.com show paratiho.co.nz with
correct IP addresses

I understand from swaintours.com they use exchange server

We are all at a loss why this is happening. Does anyone have any idea what
could be causing the email non delivery

thanks in anticipation
Peter


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