Jill, I'm going to take a bit of a counterpoint here to most of the other posters in this thread.
Question 1: I simply would not consider the product at this price point. ICS is not my market and likely never will be; with A/V or without. The projects I have required groupware on are so involved we have to code custom solutions. Even so I have always considered the Ipswitch A/V both grossly overpriced and inferior to its 3rd-party competition. Question 2: At this stage in the game, I wouldn't consider a price increase on Imail service agreements. As an aside my own SA expired not too long ago and I opted not to renew it; reasoning that I could buy another one when I saw a compelling feature set in the future (which is precisely what I did when I upgraded from v6 to v8, after sitting out what I thought was a buggy v7 release). If you offered *useful* new features in new releases (calendaring was not one of them), rather than bugfixes, this attitude would not have governed my buying habits. Back to the point: I have now spent considerable effort researching your competitors as I am in immediate need of a new mail server. Imail Unlimited (or Professional or whatever) had a lock on that job. Now that I've had a chance to look around, I find I kind of like what I see enough to give a competitor a try; especially given their price points. As such you have lost my undivided attention, so to speak. Now my buying decision is being made with a lot more information on your competition at my disposal, and before I would spring for a new SA+license, or even an SA for myself, I would first pay much less to try out a competitor (which is what I'm going to do in the next few days). Lastly, I am sorry to say you have burned your bridges with me. I no longer trust Ipswitch further than I could throw the proverbial grand piano. Your company's tactics can be described under the most charitable characterization as foolish and unethical. At worst: dishonest and unlawful. Either way we can no longer do business together as a result. -- --Matt Robertson-- MSB Designs, Inc. mysecretbase.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
