I totally agree. We do not do business with anyone who out sources their tech support. We've lost enough jobs to overseas call centers and it's time to start voting with our checkbooks and credit cards.
Bruce Barnes -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of William Van Hefner Sent: Friday, November 05, 2004 22:00 To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] OT: Need to Vent Dave, I had a good friend who was, until recently, a floor supervisor for Symantec's call center in Eugene, OR. They were notified several months ago that all of their jobs would be moved to India, and that their services would no longer be needed. My friend had several months worth of sick time and vacation time that he had accrued over the years, and was told that he would not be allowed to take them during the final months of the division's operations. So, he was basically cheated out of his money. Needless to say, Symantec tech support has gone directly into the toilet. I no longer consider them a reliable company to do business with. I would much rather do business with someone like F-Prot, which doesn't try to hide where their tech support comes from (the company is located in Iceland). As far as I'm concerned, Symantec is one of those companies that is outsourcing America, and does not deserve a dime of my money anymore. Screw them. America first! William Van Hefner Network Administrator Vantek Communications, Inc. http://www.vantekcommunications.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
