Re: [IMail Forum] some misconceptions corrected

[Bill Foresman]

We've told them as customers that it's a bad move so let's just watch it unfold. If we are correct it will be too late because there may not be enough company left to support anything. If we're wrong then Imail has abandoned us anyway. Ted Galerneau wrote: Time is running our for the less expensive Service Agreement (saving $200) offer that Ipswitch made. I am not convinced just yet of their recent decision hasn't put them in dire straights financially and/or if they will be actively asserting themselves to upgrade the core enough to make it even worthwhile. If they lose enough business they could end up bankrupt and if they are I'm not so sure they can be forced to honor the contracts. Then again I am not a lawyer but have one if he's ever needed! I may give him a call and pose this question to him should I decide to stall the inevitable for another year and purchase one before the end of December :) What I find as most disturbing is the new Ipswitch policy of a case by case decision of if and person or entity can purchase just the core for future upgrades. If a new colo client may want to run his own email server, will we need to move to another product? If so I would want to move it all to the new product and only need to read one support forum? IMHO, it's either for sale or it isn't, and how much money we have or how we are going to use it is none of their business as long as we respect the licensing agreements. <snip> I'm not going to allow myself to get all bowed up about this again! I'll either move on or just shut up about it! Happy Holidays, Ted -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Lee Drake Sent: Sunday, November 28, 2004 11:02 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] some misconceptions corrected I have a currently in-place iMail service agreement through March 2006 Mr. Karp (having renewed my service agreement early which would have expired in March 2005. You have a legal obligation to support me until then, as your website activated my service agreement and sent me a confirmation. If not - check with the lawyers. Cheers, Lee Drake ----- Original Message ----- From: "David Karp" <[EMAIL PROTECTED]> To: "[EMAIL PROTECTED] ipswitch. com" <[EMAIL PROTECTED]> Sent: Wednesday, October 27, 2004 1:32 PM Subject: [IMail Forum] some misconceptions corrected Dear forum folks: I just wanted to step in and set straight a handful of misconceptions I've been seeing here. 1. You have to purchase Ipswitch Collaboration Suite to get IMail updates Not true. If you have a service agreement for IMail, you will receive all the updates to IMail for as long as the agreement is in force. 2. If your service agreement is up, you can't use IMail anymore (aka, I have to pay $10,000 just to keep using IMail) Not true. If you bought IMail, you can use it according to the license, which is perpetual. Updates and technical support are not, those come with the service agreement. Some on the list have said that they are still using IMail 6.0x, and nobody will stop them from continuing to do so. 3. Now that ICS is here, IMail will immediately cease to exist and never be updated or supported Not true. IMail and IMail service agreements are no longer being sold, but support for IMail and updates to IMail will continue at least through October 2005, when the last IMail service agreement expires. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/