Evan,
We have had a couple customers have the same issue as well, although
it sounded like an issue from the client's point of view with our server it
actually turned out to be the client side.
In Outlook ensure that the box "delete from server when emptied from
trash" is NOT checked. I suspected this might be the case on our issue, and
when I looked I found the client side had over 1800 messages in the trash
can, and once I unchecked that setting no duplicates were ever received
again.
Although once you check this I would recommend closing outlook,
waiting a minute or so, then re opening outlook and allowing it to process.
Hope this helps !
Regards,
Rob
- - - - - - - - - -
Rob Szkutak
Sr. Network Engineer
Accram Inc.
602-264-0288 x137
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Evan
Boyd
Sent: Thursday, January 13, 2005 4:51 PM
To: [email protected]
Subject: [IMail Forum] Duplicates
I have a customer that has their email set to leave a copy on the server and
delete after 4 days. They are using Outlook and almost everytime they check
email they get their messages again and have duplicates of them.
I checked their settings and no one else seems to be having this problem.
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