RE: [IMail Forum] AOL TOS Notifications

[Plato, Art]

I spoke with AOL the first time I got on their blacklist and gave them a list of dynamic IP's, now they send me the reported abuse emails from their customers with the full headers. By knowing what on my network is dynamic they know whether or not to blacklist. They stated that they wouldn't blacklist based on complaints from dynamic IP's. FYI, I called the support number on their web site and had to tell the answering tech that I was an ISP administrator and asked to speak to a tech that worked with the email servers. Took some time to get there, but once I did it stopped the inadvertent blacklisting, and I now receive full headers. -----Original Message----- From: Darin Cox [mailto:[EMAIL PROTECTED] Sent: Monday, January 31, 2005 8:59 PM To: IMail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] AOL TOS Notifications Then it's hit or miss with AOL (since John reported that sometimes the headers have come through for him...we haven't had as much success with that as he has).   Didn't know if you hadn't added a real subscription management system in lieu of the simple listserv in IMail, and just use IMail for the delivery and receipt.  Your best bet would be to do just that. Darin.     ----- Original Message ----- From: Dave Riddle To: IMail_Forum@list.ipswitch.com Sent: Monday, January 31, 2005 8:44 PM Subject: Re: [IMail Forum] AOL TOS Notifications Since I am using IMail (this is an IMail forum) I am asking the question related to the listserv built in to IMail. At 02:46 PM 1/31/2005, you wrote: Exactly my point...I don't know if his mailing list system will allow this or not. Darin.     ----- Original Message ----- From: Travis Rabe To: IMail_Forum@list.ipswitch.com Sent: Monday, January 31, 2005 3:41 PM Subject: RE: [IMail Forum] AOL TOS Notifications This is why, if you do the list mailing correctly, the “Youa re subscribed as emailaddress here” at the bottom of all mailing, you will see who it was.  This is what I do.  Also, they do not always flag the spam on purpose.  If they have set the filtering too high, then it blocks false positives.  I usually contact the client directly to make sure this is what they want.  About 95% it was an auto-filtering feature form AOL that caused the problem.   Travis   From: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED]] On Behalf Of Darin Cox Sent: Monday, January 31, 2005 12:22 PM To: IMail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] AOL TOS Notifications   The email client doesn't matter...I can see the headers just fine...  The issue is that AOL has recently started stripping out all custom headers, making it difficult, if not impossible, to tell the intended recipient from the headers.  That's why I suggested a link with a tracking ID in the body of the email...like many unsub links will do. Darin.     ----- Original Message ----- From: Matrosity Tech Support To: IMail_Forum@list.ipswitch.com Sent: Monday, January 31, 2005 2:53 PM Subject: Re: [IMail Forum] AOL TOS Notifications   Try thunderbird and you'll see the header. Darin Cox wrote: Is that not being removed now that AOL strips out all headers (as of a month or two ago)?   Darin.     ----- Original Message ----- From: "Matrosity Tech Support" <[EMAIL PROTECTED]> To: <IMail_Forum@list.ipswitch.com> Sent: Monday, January 31, 2005 2:37 PM Subject: Re: [IMail Forum] AOL TOS Notifications     The TOS notices I get have the "spam" email attached so you can look at the header info to get the imail message id. We use mxguard so it is listed as 'X-mxGuard-Spool-ID'   Bill   Dave Riddle wrote:     Anyone have advice how to determine by checking the mail servers logs who an email was sent to at AOL since AOL removes the address in their notifications?   For example:  I sent out on a subscription list for our local car club an email notifying our members that a new newsletter was available and got a TOS notice back.  The included header from AOL is:   -------------- Return-Path: <[EMAIL PROTECTED]> Received: from  rly-xb01.mx.aol.com (rly-xb01.mail.aol.com [172.20.64.133]) by air-xb04.mail.aol.com (v104.17) with ESMTP id MAILINXB42-8441fe59582cc; Mon, 31 Jan 2005 11:14:36 -0500 Received: from  dctra.org ([216.19.194.104]) by rly-xb01.mx.aol.com (v104.17) with ESMTP id MAILRELAYINXB12-8441fe59582cc; Mon, 31 Jan 2005 11:14:16 -0500 Received: from fed1rmmtao11.cox.net [68.230.241.28] by dctra.org with ESMTP   (SMTPD32-8.14) id A2D7C4B00F6; Mon, 31 Jan 2005 08:46:31 -0700 Received: from home.microworks.net ([68.109.160.232])           by fed1rmmtao11.cox.net           (InterMail vM.6.01.04.00 201-2131-117-20041022) with ESMTP           id <[EMAIL PROTECTED]>           for <[EMAIL PROTECTED]>; Mon, 31 Jan 2005 10:46:30 -0500 Message-Id: <[EMAIL PROTECTED]> X-Mailer: QUALCOMM Windows Eudora Version 6.2.0.14 Date: Mon, 31 Jan 2005 08:45:30 -0700 To: <Undisclosed Recipients> From: Dave Riddle <[EMAIL PROTECTED]> Subject: January 2005 Newsletter posted --------------------------   Thanks!     To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/           To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/     To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/       To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/