Thank you Jason.
I have maintained that support from Ipswitch has been very good in the years that I have used their product. The only problem that has never seemed to be solved was the occasional shut down of SMTP. I have worked around that occasional problem by simply setting SMTP to restart after it shuts down.
Mark
At 01:54 PM 3/31/2005, you wrote:
George - I believe Mark is referring to the knowledge base. Mark - I have requested this information be added to the knowledge base, thanks.
Jason H.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of George Dailey [Tech] Sent: Thursday, March 31, 2005 12:42 PM To: [email protected] Subject: RE: [IMail Forum] FYI iwebmsg.exe CPU Hog
Mark, I'm not following your comment: "I wonder why there is nothing in ipswitch support on this solution to the problem. Then again..."
Wasn't it Ipswitch Support that gave you the fix?
George Dailey
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Sent: Thursday, March 31, 2005 11:32 AM To: [email protected] Subject: [IMail Forum] FYI iwebmsg.exe CPU Hog
This is an issue that I queried about week before last with little response from this list. I searched the archives and didn't find anything that related to this problem with v8.15. I also searched Ipswitch and found nothing of value.
I did call support and was informed that this is a problem that has been seen before and that it is caused by a corrupt folder in a mailbox.
I searched the logs to find who had last logged in before the problem started and found the same person logging in just before the problem started.
I moved their main folder and lo-and-behold the problem went away.
I wonder why there is nothing in ipswitch support on this solution to the problem. Then again...
Just thought I'd pass it along...
Mark
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