You're probably right about the attorneys. I was very angry when I wrote that. However, if we all see a pattern of this then something should be done. I wouldn't put it past this company to get new customers by bashing the smaller guys.
Barry Bahrami Commercial Network Services www.CommercialNetworkServices.com -----Original Message----- From: Don Brown [mailto:[EMAIL PROTECTED] Sent: Monday, April 18, 2005 4:21 AM To: Barry Bahrami Cc: [email protected] Subject: Re: [IMail Forum] SBC Slander - watch yourselves people That's surprising. The SBC techs around here are refugees from Burger King and don't know how to spell SMTP, let alone know what blocking Port 25 means or even that they do it. They're more likely to ask you what browser you are using when you call about an e-mail issue than they are to ask about your e-mail client. Save your money. All your attorney will do is charge you for his time and maybe send them a letter which will be ineffective. Until you are damaged monetarily, you've got no grounds and even then, it is a matter of significant damages to make it worth the time, expense, aggravation and the risk you could lose, anyway. I think a better and more positive bet is to alert your customers and tell them you have a solution . . . Friday, April 15, 2005, 7:03:06 PM, Barry Bahrami <[EMAIL PROTECTED]> wrote: BB> I had a customer who's SMTP ports were blocked by SBC DSL (Yahoo! BB> DSL). After telling the customer it was a problem with their fax BB> machine (and charging them $60 for that little bit of false info), BB> the customer called me because they still couldn't send mail. I BB> immediately asked who their provider was and as soon as I heard SBC, BB> I knew they were blocking port 25. As you all already know, SBC is BB> rolling out port 25 blocks on ALL their DSL lines. I told the BB> customer to call and insist they remove the filter, which after much BB> trouble by the customer was finally removed. BB> GET THIS!!! SBC tried to get the customer away from us by telling BB> them they put the filter on their circuit because *WE* are spamming BB> and they had no choice. They mentioned us by name!!! Do you BB> believe this??? Everyone please check with your customers to make BB> sure they are not doing the same to you. I'm sending this to our BB> attorney on Monday. Enough is enough. BB> Barry Bahrami BB> Commercial Network Services www.CommercialNetworkServices.com BB> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html BB> List Archive: BB> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ BB> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ ---- Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364 Fax: (972) 788-5049 ---- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
