Hi Scott, we had a meeting with our school board last night. We have opened up all of our hot spots and have put radios in parking lots for students to go to for E-learning. The school was very happy with our proactive work. Eiwifi has offered to do anything needed to help the students. The general public will also appreciate the extra bandwidth for those who will be working from home. If additional steps are needed we will advise.
Connecting people Randy Ballinger On Tue, Mar 17, 2020 at 12:04 PM ORI.NET - Scott LePere <[email protected]> wrote: > We are doing the same things as you steve. > > > > > > > > *From:* [email protected] <[email protected]> *On Behalf > Of *Steve Barnes > *Sent:* Tuesday, March 17, 2020 10:41 AM > *To:* [email protected] > *Subject:* [Indiana] Meeting > > > > There is a conference call today with Scott Rudd of the lieutenant > governor's office that the WISPA coordinators will be invited to. This > meeting is with all Indiana telecom associations. They're wanting to know > what the different internet providers in the state are doing to help their > subscribers during the Corona virus situation. How have you changed your > normal operating procedures. > > I know our company has signed on to the FCC keep America connected. We are > not doing any kind of free upgrades at the current time or free installs. > But are being very lenient to frustrated customers because we know they're > stressed. We have also changed our install and repair procedures for > entering people's houses. We make sure that there are no sicknesses in the > home, techs where gloves and shoe covers while in the home, wash hands > before and after, request that the customer keep social distance, and the > text can leave at any time they don't feel comfortable. We have also > stopped requiring customer to sign documentation if the customer is being a > pain they can take a picture of the customer with a thumbs up in front of > the paperwork. > > What else are you guys doing? > > > > *Steve Barnes* > > Vice President of Operations > > *New Lisbon Telephone Co.* > > *New Lisbon Broadband Comm.* > > *NLBC.COM <http://NLBC.COM>* > > 765-332-2413 > > > _______________________________________________ > Indiana mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/indiana >
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