> Hi Konrad,
>
> > do_folders: failed to order folders correctly
>
> Do you have "improved_mboxlist_sort" enabled in your imapd.conf? My guess is
> you don't.
>
> > every time on a specific mailbox of a specific user.
>
> It sounds like this user has two mailboxes where one is an exact substring of
> another, and the difference starts with a character earlier than your
> hierarchy separator in ascii order (space and hyphen are the usual culprits).
> e.g. Something like this can cause a variety of problems:
>
> user.ellie.foo
> user.ellie.foo-etc
> user.ellie.foo.bar
>
> Note the "-" sorts earlier than the hierarchy separator, and so even though
> "bar" is a child of "foo" and should be processed right after "foo",
> "foo-etc" sorts earlier than it and gets in the way...
>
> I guess if this only started happening in the last days, then one of these
> folders must have been created recently.
>
> If this is the cause, the quick workaround is to find the offending folder
> pair and ask the user to rename one of them. They could replace the space or
> hyphen with an underscore ("_") and this will be fine.
>
> The proper fix is to turn on "improved_mboxlist_sort", but note that the
> documentation says this SHOULD NOT be turned on on a live system, and
> provides instructions for converting the mailboxes.db and subscription
> databases with the service down. I believe the most up to date documentation
> for this process is here:
> https://www.cyrusimap.org/imap/developer/thoughts/improved_mboxlist_sort.html
>
> Hope this helps,
>
> ellie
Hi ellie,
im not able to find a folder name problem, like your example.
Can I try to track it done with sync_client -m user.xxx.folderx?
Long term solution is to switch to improved_mboxlist_sort - perhaps something
for the chrismas holidays ;-)
thanks a lot,
Konrad
--
Konrad Mauz - Rechenzentrum HTWG Konstanz
Tel: +497531206472 - Fax: +497531206153
E-Mail: [email protected]
Web: http://www.htwg-konstanz.de/rz.html
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