Hi Cyrus guys,

could you please remove my eMail address regarding the DSGVO in Germany.
Thanks

Am Di., 3. Nov. 2020 um 11:33 Uhr schrieb Konrad Mauz <
[email protected]>:

> > Hi Konrad,
> >
> > > do_folders: failed to order folders correctly
> >
> > Do you have "improved_mboxlist_sort" enabled in your imapd.conf?  My
> guess is you don't.
> > > every time on a specific mailbox of a specific user.
> >
> > It sounds like this user has two mailboxes where one is an exact
> substring of another, and the difference starts with a  character earlier
> than your hierarchy separator in ascii order (space and hyphen are the
> usual culprits).  e.g. Something like this can cause a variety of problems:
> >
> > user.ellie.foo
> > user.ellie.foo-etc
> > user.ellie.foo.bar
> >
> > Note the "-" sorts earlier than the hierarchy separator, and so even
> though "bar" is a child of "foo" and should be processed right after "foo",
> "foo-etc" sorts earlier than it and gets in the way...
> >
> > I guess if this only started happening in the last days, then one of
> these folders must have been created recently.
> >
> > If this is the cause, the quick workaround is to find the offending
> folder pair and ask the user to rename one of them.  They could replace the
> space or hyphen with an underscore ("_") and this will be fine.
> >
> > The proper fix is to turn on "improved_mboxlist_sort", but note that the
> documentation says this SHOULD NOT be turned on on a live system, and
> provides instructions for converting the mailboxes.db and subscription
> databases with the service down.  I believe the most up to date
> documentation for this process is here:
> https://www.cyrusimap.org/imap/developer/thoughts/improved_mboxlist_sort.html
> >
> > Hope this helps,
> >
> > ellie
> 
> Hi ellie,
> 
> im not able to find a folder name problem, like your example.
> 
> Can I try to track it done with sync_client -m user.xxx.folderx?
> 
> Long term solution is to switch to improved_mboxlist_sort - perhaps
> something for the chrismas holidays ;-)
> 
> thanks a lot,
> 
> Konrad
> --
> Konrad Mauz - Rechenzentrum HTWG Konstanz
> Tel: +497531206472 - Fax: +497531206153
> E-Mail: [email protected]
> Web: http://www.htwg-konstanz.de/rz.html
> 

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